Shipping policy


Shipping Policy

Thank you for shopping with us. We are committed to delivering your orders quickly, safely, and efficiently.

Order Processing Time

  • All orders are processed within 1–3 business days

  • Orders are not shipped on Sundays or public holidays

  • If we experience high order volume, shipments may be delayed slightly

You will receive a confirmation email once your order has been shipped.

Shipping Time

Estimated delivery times:

  • Pakistan: 3–7 Business Days

  • International Orders: 7–15 Business Days (if applicable)

Please note delivery times are estimates and may vary depending on location.

Shipping Charges

  • Standard Shipping: Calculated at checkout

  • Free Shipping: Available on orders above [Add Amount e.g., Rs. 2999]

Shipping charges will be displayed during checkout before payment.

Order Tracking

Once your order is shipped, you will receive:

  • Tracking number

  • Courier details

  • Estimated delivery date

You can track your order anytime using the tracking information.

Shipping Delays

We are not responsible for delays caused by:

  • Courier service delays

  • Weather conditions

  • Public holidays

  • Incorrect shipping address

However, we will always try our best to assist you.

Incorrect Address

Please make sure your shipping address is correct.
We are not responsible for orders delivered to incorrect addresses provided by customers.

Damaged or Lost Packages

If your order arrives damaged or lost:

  • Contact us within 48 hours of delivery

  • Provide order number and photos (if damaged)

We will resolve the issue as quickly as possible.

Contact Us

If you have any questions about shipping, contact us:

Email: mianadress5630@gmail.com
Phone/WhatsApp: 03324634793
Business Hours: Monday – Saturday

If you'd like, I can also create:

  • Return & Refund Policy

  • Privacy Policy

  • Terms & Conditions

store name Shelflex.PK